Learn what information eComX collects, why we use it, and the choices available to you.
Last updated: November 02, 2026
We may collect identity and contact details, account information, country and location details, transaction and order records, delivery information, verification details, and technical information generated when you use eComX.
We use information to create and secure accounts, provide marketplace and delivery services, process transactions, verify payout details, prevent fraud, provide support, meet legal obligations, and improve the platform.
Payment and bank-account verification may be handled by approved third-party providers. These providers process the information required to complete a transaction or verification under their own privacy and security practices.
We share information only when needed to operate the platform—for example with payment providers, delivery participants, suppliers, infrastructure providers, professional advisers, or authorities where legally required. We do not sell personal information.
We apply reasonable technical and organisational safeguards to protect information. We retain information for as long as needed to provide services, resolve disputes, prevent fraud, and satisfy legal or accounting requirements.
You may request access to or correction of your profile information and may contact support about deletion or other privacy requests. Some information may need to be retained where required by law or necessary for legitimate platform operations.
We may update this policy when our services or legal requirements change. The latest version and its update date will remain available on this page.
For privacy questions, contact support@ecomxhub.com.